1. Information We Collect

We collect personal information when you:

• Place an order (name, address, phone, email, payment details)

• Sign up for our newsletter (email address)

• Contact customer support (your messages and contact details)

• Visit our website (cookies and usage data)

2. How We Use Your Information

Your data helps us to:

• Process and deliver your orders

• Respond to your questions and requests

• Improve our products, services, and website

• Send updates (only if you subscribed)

• Comply with legal requirements

3. Data Protection & Security

• We do not sell or share your personal data with third parties for marketing.

• Payment transactions are secured with encryption.

• We store data only as long as necessary for business or legal reasons.

4. Your Rights

You can:

• Request a copy of your personal data

• Ask us to correct or delete your information

• Unsubscribe from marketing emails/SMS anytime

• Withdraw consent for data processing (where applicable)

5. Cookies & Tracking

Our website uses cookies to:

• Remember your preferences (e.g., login, cart items)

• Analyze website traffic for improvements
  You can disable cookies in your browser settings, but some features may not work.

6. Changes to This Policy

We may update this policy. The latest version will always be posted here with the new "Last Updated" date.

7. Contact Us

For privacy questions or requests, email: info@bellafam.co.ke
or write to:
Bellafam Africa Limited
Bee Centre, Kandara Road
Murang'a County, Kenya

By using our website or services, you agree to this Privacy Policy.

Bellafam Africa Limited